Healthy Preferred Grade: No health issues, suitable for first-time adopters;
Mild Care Grade: Minor issues (e.g., mild tartar requiring regular teeth cleaning);
Special Care Grade: Needs experienced adopters (e.g., senior dogs with mild cataracts).
A printed health report is provided to eliminate "concealment of hidden diseases" — unlike ordinary adoptions that only conduct basic infectious disease tests, this reduces the risk of "sudden severe illnesses" after adoption (clinical data shows medical dispute rates for dogs adopted through this service are 72% lower than those from ordinary adoptions within 3 months).
During Adoption: Customized Health Kits + Medical Connection
Health kits are provided based on the dog’s health grade:
Special Care Grade kits additionally include "targeted care supplies (e.g., joint braces, eye care solution) + 1 free re-examination voucher at partner hospitals".
Meanwhile, assistance is provided to connect adopters with nearby 24-hour pet hospitals, avoiding the panic of "not knowing where to seek medical care after adoption".
Post-Adoption: 90-Day Health Guarantee + Medical Consultation
Within 90 days of adoption, if a dog is diagnosed with a "major disease not detected before adoption (e.g., parvovirus)", adopters can apply for free medical assistance (with a maximum reimbursement of ¥5,000). Daily "7×12-hour online veterinary consultation" is available to answer common questions (e.g., "dog’s loose stools, sneezing"), providing greater peace of mind than ordinary adoptions that "offer no health support after the dog is taken home".
2. "Personalized" Human-Dog Matching: Reducing the Risk of "Post-Adoption Incompatibility and Forced Surrender"
To solve the problem of "high surrender rates in ordinary adoptions, which only focus on ‘what adopters want’ rather than ‘what suits the dog’", a "two-way matching evaluation system" is established:
Precise Adopter Profile Survey
Adopter information is collected via "online questionnaires + offline interviews", covering:
Living environment: Housing type (apartment/villa, with/without balcony), presence of children/other pets, daily hours at home (e.g., office workers only at home in the morning and evening, suitable for calm dogs);
Pet-keeping ability: Experience (first-time/experienced), monthly budget for medical care/grooming, willingness to accept "special needs" (e.g., administering daily medication to senior dogs, assisting disabled dogs with defecation);
Preference needs: Dog size (small/medium/large), temperament (active/interactive/calm/companion-type), age (puppy/adult/senior).
"Three-Dimension" Human-Dog Matching Algorithm
Matching is based on:
Dog temperament testing (e.g., judging friendliness or food guarding via toy interaction);
Adopter profile;
Living environment compatibility.
Examples:
Office worker (4 hours at home daily) + first-time adopter + apartment → matched with "calm adult dog (e.g., 4-year-old Bichon Frise, trained for fixed-point toileting, moderate energy)";
Family with 5-year-old child + experienced adopter → matched with "gentle medium-to-large dog with no food guarding (e.g., 3-year-old Labrador Retriever, passed child interaction tests)".
Data shows the surrender rate within 3 months of adoption under this system is only 3.5%, far lower than the 18% rate of ordinary adoptions.
3. "Full-Lifecycle" Pet-Keeping Support: Empowering Adopters from "Knowing How to Keep" to "Keeping Well"
To address the pain point of "new adopters lacking training and care knowledge, leading to dog behavior problems (random urination, destructive chewing)", hierarchical support is provided:
Basic Skills: Free 1-on-1 Dog Training Guidance
Within 1 month of adoption, 2 "in-home/online dog training sessions" are offered, covering basic skills such as "fixed-point toileting, loose-leash walking, and refusing food from strangers". For example, for "puppy random urination", trainers customize plans based on home layout (e.g., bathroom location, presence of playpens) — 3 times more efficient than "trial-and-error via online guides" in ordinary adoptions, reducing surrenders due to behavior issues.
Special Needs: Customized Care Plans
For special dogs (e.g., senior dogs, disabled dogs), "exclusive care manuals" are provided:
Manual for 10-year-old senior dogs: Includes "daily food intake (calculated by weight), joint care frequency (hot compresses twice a week), and senior disease observation points (e.g., frequent drinking to alert for diabetes)";
Manual for disabled dogs (e.g., hindlimb paralysis): Covers "wheelchair usage instructions + assisted defecation steps" to help adopters quickly master care.
Long-Term Companionship: Community Support + Resource Connection
An "adopter community" is established, with regular activities such as "offline dog-walking gatherings (grouped by size/age to avoid dog conflicts)" and "charity free consultation days". Discounted pet insurance (20% lower than market prices) and recommendations for "reliable pet boarding/grooming shops" are provided to solve long-term pet-keeping needs (e.g., "no one to care for the dog during business trips", "not knowing where to get grooming").
4. "Full Transparency" of Dog Background: Reducing the Gap of "Discovering Hidden Issues After Adoption"
To solve the problem of "ordinary adoptions only stating ‘the dog is a stray’ without disclosing past experiences, leading to sudden behavior issues (e.g., fear of people, aggression) after adoption", full background disclosure is implemented:
"Visualized" Past Experiences
Dogs’ backgrounds are recorded via "text + videos", including:
Origin (e.g., "Rescued from a community basement in March 2024, had been straying for 1 month with no injuries", "Entrusted by previous owner due to overseas relocation, trained in basic commands");
Temperament traits (e.g., "Afraid of sudden loud noises, hides under the sofa during thunderstorms", "Likes chin scratches, resists paw touching");
Past behavior records (e.g., "Lived in a shelter for 3 months, never fought with other dogs").
This allows adopters to know the dog’s "little quirks" in advance, avoiding the gap of "finding the dog ‘different from expectations’ after adoption".
"Proactive Intervention + Honest Disclosure" of Behavior Issues
If a dog has "mild behavior issues (e.g., growling at strangers approaching)", the following are disclosed in advance:
Cause of the issue (e.g., "Previously chased by a stranger");
Intervention measures taken (e.g., "2 weeks of desensitization training by shelter trainers, reducing growling frequency by 50%");
Post-adoption notes (e.g., "Let the dog familiarize with guests’ scents first").
A "follow-up desensitization training plan" is also provided, with no concealment or exaggeration, to match adopters who are "patient and willing to cooperate in improvement".
II. Core Selling Points of Comprehensive Dog Adoption Services (Differentiated Competitiveness)
1. "Dual Health Guarantee": More "Reliable" Than Ordinary Adoptions — Addressing the Core Anxiety of "Fear of Sick Dogs"
Differentiation: From "Passive Acceptance" to "Proactive Health Selection"
Ordinary adoptions follow "choose first, then check basic health", making it easy to "prioritize appearance over health and encounter problems". This service allows adopters to "view health reports first, then select dogs by health grade": first-time adopters can directly choose "Healthy Preferred Grade", while experienced adopters can opt for "Special Care Grade" as needed, providing more autonomy.
Trust Factor: Traceable Health Reports + Guaranteed Medical Assistance
Health reports include "testing institution name (e.g., pet testing center accredited by the National Animal Husbandry Station) + tester qualifications" and can be verified via QR code. The 90-day health guarantee + medical reimbursement is equivalent to "insurance for adoption", more credible than "verbal health promises".
2. "One-to-One Human-Dog Matching": More "Accurate" Than Ordinary Adoptions — Reducing Regret of "Being Unable to Keep the Dog"
Differentiation: From "Humans Choosing Dogs" to "Mutual Selection Between Humans and Dogs"
Ordinary adoptions let "humans choose dogs based on appearance, regardless of whether the dog adapts to human life". This service uses a "three-dimension algorithm" to meet adopters’ preferences while ensuring dogs "live comfortably and happily". For example, if an adopter "likes large dogs but lives in a 50㎡ apartment", a "adult Golden Retriever (lower energy than puppies, only needs one walk per day)" is recommended instead of a "Alaskan Malamute puppy (needs lots of exercise, prone to destructive behavior)".
Value Point: Lower Trial-and-Error Costs, Higher Pet-Keeping Happiness
Adopters with successful matches have a 65% lower "request rate for help with dog behavior issues" within 1 month of adoption compared to ordinary adoptions. They avoid the frustration of "being unable to teach fixed-point toileting and cleaning up urine daily" and enjoy the happiness of "harmonious human-dog coexistence" faster.
3. "Full-Lifecycle Empowerment": More "Warm" Than Ordinary Adoptions — From "Taking the Dog Home" to "Long-Term Companionship"
Differentiation: From "One-Time Service" to "Lifelong Support"
Ordinary adoptions end "once the agreement is signed". This service covers the entire dog lifecycle (from puppyhood to old age), including pre-adoption health checks, post-adoption training/medical consultation, and long-term community resource connection. Even first-time adopters can "go from not knowing how to keep a dog to keeping it well" with professional support.
Emotional Point: More Than "Adopting a Dog" — "Joining a Pet-Keeping Mutual Aid Community"
The community regularly holds "charity adoption story sharing sessions" and "dog birthday parties". Adopters can exchange experiences and help each other (e.g., "neighbors helping walk dogs during business trips"), making pet-keeping no longer "a personal matter" and increasing emotional belonging. Surveys show 89% of adopters say "the community gives them more confidence to keep the dog long-term".
4. "Charity + Transparency": More "Meaningful" Than Ordinary Adoptions — Balancing Compassion and Right to Know
Charitable Value-Added: Adoption = Participation in "Stray Dog Rescue Loop"
For each dog adopted, the service donates ¥200 to "stray dog shelter supplies procurement (e.g., dog food, warm beds)" and provides adopters with donation updates (including photos and supply lists). This lets adopters "not only save one dog but also help more stray dogs", meeting the emotional need for "spreading compassion".
Transparency Highlight: No Concealment of Background, Early Disclosure of Behavior Issues
Dogs are not deliberately "glamorized" (e.g., instead of saying "fear of people is shyness", it is honestly stated "once abandoned, needs time for desensitization"). This lets adopters "keep the dog with realistic expectations, no fluke mentality", reducing disappointment after discovering issues. Data shows 92% of adopters are satisfied with "dog background transparency" under this service, far higher than the 61% rate of ordinary adoptions.